Montreal Resources

IMPORTANT NOTE ON RESOURCE AVAILABILITY

Please note that the services being offered and opening hours of many organisations are changing very frequently. We highly recommend that you call or email to confirm availability before accessing services. Chatline volunteers can assist you in contacting service providers if you need support.

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If you notice that details for a resource listed here are not accurate please let us know! You can contact the Chatline by call, text, or message during our opening hours, send us an email at covid-chatline@headandhands.com, or fill out our contact form here.

You can view resources by type, or search the list by keyword, language, or neighbourhood. If you need help navigating these resources or knowing which is the right one for you, our volunteers can support you!

Resources

Food - Food Banks

Many food banks offer food baskets for pickup, including contactless pickup. Most require pre-registration to recieve a basket. Community Food Resources by Neighbourhood (French only) List of Foodbanks by Neighbourhood (English only) - Welcome Collective Jeunesse Lambda Grocery gift cards for 2SLGBTQIA+ individuals Email servicetemporairejl@gmail.com or send Facebook message Montreal Coronavirus Relief Delivers free baskets of food staples, toiletries, and fills prescriptions on the island of Montreal Complete request form online NDG Food Depot Provides 1 emergency food basket per household between now and May 1 By appointment only Book online or leave a voicemail at 514-483-4680 6450 Somerled Avenue (NDG) Midnight Kitchen (not currently accepting new applications) Free no contact grocery delivery Complete request form online Concordia Food Coalition (not currently accepting new applications) Weekly emergency food basket delivery (priority to Concordia students) Le Frigo des Élans One free food basket per person, per month Open Thursdays by appointment only - book by noon on Wednesday Call 438-777-1671 or email contact@unelanpourlavie.ca English, French, and Spanish 6055 Hochelaga Multicaf CDN Delivering food baskets and frozen meals (residents of Cote de Neige only) Order online 3591 Appleton (Cote de Neige) info@multicaf.org Sun Youth Food bank, financial assistance for medication, heating, other emergency services By appointment English and French Call 514 842-6822 or email services@jeunesseausoleil.com 700, avenue du Parc, suite 100 (Little Italy)



Financial Support (Governmental)

COVID-19: Which compensation program for your situation? (Educaloi) CBC Guide to Financial Help for Canadians Affected by COVID-19 Comprehensive breakdown of government income supports available Canada Emergency Response Benefit FAQ (CUPE) How to Apply for EI and Canada Emergency Response Benefit 101 Guide to Applying for Welfare in Quebec Help for migrants in Canada applying for income support Project Genesis Assistance with applying for welfare and other benefits (NOT EI/CERB), as well as info about housing rights and Medicare Open Monday-Thursday 9:30 AM-4:30 PM and Friday 9:30 AM-2:30 PM Over the phone only (514) 738-2036



Mental Health & Emotional Support

If you are having a tough time or just need someone to talk to. How teenagers can protect their mental health during coronavirus Kids Help Phone Counselling, information and referrals for youth English and French Available 24/7 1-800-668-6868 Concordia Students’ Nightline Confidential and anonymous non-judgemental service for listening, info and referrals English only Open Thurs to Sat, 6 PM to 3 AM 438-812-6484 Project 10 Support for queer youth, gender gear and harm redux supplies with no-contact delivery, online indivual and group support English and French By appointment only 1575 Rue Amherst (Gay Village), online Email services@p10.qc.ca to make an appointment YMCA NDG Teen Zone Interaction with youth workers and other teens over instagram @teenzone.ndg Online only Vent over tea Active listening service offering video sessions By appointment only English and French Online only Argyle Institute 3 free phone counselling sessions for COVID related issues By appointment English and French Call 514-931-5629 ext.1 or email info@argyleinstitute.org



Laundry

We are still seeking resources for folks who need somewhere to do laundry! If you know of any please let us know!



COVID-19 Information

Government of Canada COVID‑19 information line: 1 833 784‑4397 Government of Québec COVID‑19 information line: 1 877 644-4545 @studentsagainstcovid19 on instragram and tiktok Clear, up to date COVID-19 info



Domestic Violence & Abuse

SOS Violence Conjugale Anonymous and confidential support, information, and referalls (including shelters) for people experiencing domestic violence Available 24/7 French only 1 800 363-9010 Intimate Partner Violence in the Time of Corona Virus (Info Sheet) Shield of Athena Multilingual Sexual Violence Referral and Help Lines
514-270-2900 (Montreal)
450-688-2117 (Laval) Monday-Friday, 9 AM-4 PM Shield of Athena Emergency shelter, crisis intervention, counselling, and more for victims of conjugal or family violence Services offered in English, French, Spanish, Arabic, and many more languages 514-274-8117 or 1-877-274-8117



People Who Use Drugs

Head and Hands Pre-packaged kits of safer drug and safer sex gear Open 12 PM-8 PM English and French 3465 Avenue Benny (NDG) (514) 481-0277 Cactus Supervised Injection Site Supervised injection, supply of sterile materials and collection of used materials Open every day 2 PM-4 AM, injection room opens 4 PM English and French 1244 Rue Berger (Downtown) Delivery of sterile equipment - call 514-561-4700 Safe Drug Use During the COVID 19 Outbreak (Harm Reduction Coalition) Also available in Spanish



Financial Support (Non-Governmental)

Mtl Rapid Response (not currently accepting new requests) Financial support for sex workers, service industry workers, freelancers, migrant workers etc. Prioritizes people who are sick, disabled, Black, Indigenous, POC, and/or LGBTQ2SI++ Apply for funds by email (details in link, available in English and French) mtlrapidresponse@protonmail.com Children’s Aid Foundation of Canada - Youth Support Fund Grants up to $1000 for youth (aged 18-29) who have or will be aging out of temporary or permanent foster care Apply online Info available in English only Solidarity Across Borders Assistance with one time urgent costs (such as food or housing) for individuals or families who are non-status/undocumented migrants Info available in English and French Apply by emailing solidaritesansfrontieres@gmail.com or calling 514-809-0773 Taking What We Need Emergency funds for low-income transwomen and transfeminine people Apply using online request form (English and French) Montreal Restaurant Workers' Relief Fund (applications temporarily closed) Transfers of $50-$150 for restaurant workers' urgent and immediate needs Info available in English and French Apply online using request form ASTTeQ Emergency fund for trans sex workers 1300 Rue Sanguinet Emergency Survival Fund for LGBTQ2S artists, performers & tip-based workers Grants of $200-1200 to cover urgent costs Apply online using request form



Day Centers

Dans La Rue Day center for youth offering hot meals, medical care and counselling, legal advice, etc. Monday-Thursday from 9:30 a.m. until 4 p.m. and Friday from 9:30 a.m. until 3:30 p.m English and French



Health Clinics (COVID)



Health Clinics & Medical (Non-COVID)

Cactus Supervised Injection Site Nurse consultations for sex workers and people who use drugs English, French Flexible hours Call ahead, (514) 847-0067 ext. 10 1244 Rue Berger (Downtown) Prelib - STI Screening Free online medical consults and in-person STI screening Complete online file to make an appointment 1485 Rue St Hubert (Downtown) English, French Hours vary - book an appointment online info@prelib.com



Suicide & Crisis Support

Suicide Action Montreal Helpline for people thinking about suicide or concerned about someone else Available 24/7 English, French 1 866 277-3553 Crisis Services Canada - Phone Support Helpline for people thinking about suicide or concerned about someone else Available 24/7 English, French 1 833 456-4566 Secondary phone line - (416) 915-4566 Crisis Services Canada - Text Support Text based support for people thinking about suicide or concerned about someone else Available every day, 4 PM-12 AM English only Text ‘start’ to 45645 Youthspace.ca Emotional and crisis support chat for people under 30 Available daily, 3 PM-9 PM English only Visit youthspace.ca or text (778) 783-0177 Crisis Text Line Crisis support offering active listening and collaborative problem-solving English and French Available 24/7 Text HOME (English) or PARLER (French) to 686868 Tracom Crisis intervention and support for people experiencing anxiety, distress, and suicidal thoughts Available 24/7 English and French 514-483-3033



Food - Hot Meals & Prepared Food

Restaurant La Khaima Offering free soup daily (bring a container) Open 12 PM-1 PM and 6 PM -7 PM 142 Fairmount Ouest (Plateau) Dans La Rue Daily hot lunch, also non-perishables, clothing, hygiene products etc. Monday-Friday from 12:30-1:30 Also distributes 1662 Ontario St. East (Gay Village) Refuge des Jeunes Daily lunch service (shelter not currently accepting new residents) (514) 849-4221 1836 Sainte-Catherine Street East (Gay Village) Carribean Curry House Free prepared lunch box Tuesday and Thursday from 2-4 PM 6892 Avenue Victoria (Cote des Neiges)



Sex Workers

Chez Stella Work materials for sex workers and info/support services Open Monday, Wednesday, Thursday, and Friday, 11 AM to 5 PM English and French (514) 285-1599 2065, rue Parthenais, bureau 404 (buzzer 49) Financial Aid Options for Sex Workers/ Aide financière pour les travailleuses.eurs du sexe Mtl Rapid Response (not currently accepting new requests) Financial support for sex workers, service industry workers, freelancers, migrant workers etc. Prioritizes people who are sick, disabled, Black, Indigenous, POC, and/or LGBTQ2SI++ Apply for funds by email (details in link, available in English and French) mtlrapidresponse@protonmail.com



Volunteer Delivery & Other Supports

For people unable to leave home who need volunteer support purchasing groceries, picking up medication, running errands, etc. Volunteer Atlas Map of volunteers available to run errands, pick up groceries, etc (delivery is free but users must pay for their items) Sign up through website Volunteers Coalition Free, sanitary delivery of groceries (users pay for groceries themselves) Sign up through website List of Facebook support groups in Montreal and Quebec Volunteer Bike Delivery Submit request through Facebook group Group info in French only



Legal - Your Rights

Rights of Workers During COVID-19 (French only) Also includes housing rights information Educaloi COVID-19 Legal Assistance Clinic Website includes info on rights of workers, housing, immigration, etc. Open Monday-Friday, 8:30-4:30 PM English and French 1 866 699-9729 COVID-19: Rights of People who are not Citizens or Permanent Residents Your Rights as a Tenant During COVID-19 (English and French)



Fact-checking service

INFOTAGION The independent, expert fact-checking service for Coronavirus (COVID-19). Sourced from WHO, UK and other official government advice. Mission: Seeks to fight the disinformation contagion about COVID-19.